Why Wont My Students Upload in Apperson Scanner 1200
Troubleshooting Tips
If y'all experience problems using ExamView Test Managing director, refer to the listing of troubleshooting tips listed below. The tips include frequently asked questions along with helpful hints to solve your problem. If you lot do not find a solution to your trouble, contact the technical back up or contact the publisher or company who provided yous the software.
Before calling for assist, delight record the exact steps that cause the problem. If at that place are any mistake messages, write downwards the exact diction. Also, be prepared to provide the ExamView version and the operating organisation version.
Dedicated OMR Scanning
- If the Apperson Reward 1200 scanner becomes unresponsive, click End Scanning, press the Reset Options button (located on the scanner), so click Start Scanning. If that does not solve the problem, abolish the scanning process. Turn the scanner off, then dorsum on, and endeavour to scan the forms over again.
- The Apperson Advantage 1200 scanner prints the pct score on the scanner form. For tests with but objective questions all gear up to 1 indicate, the score will be correct. If your test includes open-ended questions or questions with varied point values, the score printed on the form volition not lucifer the score displayed by the software. Unfortunately, at that place is no way to plow off printing. However, you lot can remove the print cartridges.
- If you consistently receive errors when scanning forms or the data is not being read properly, check your hardware user manual to clean the scanner.
Plain-Paper Scanning (PC Merely)
Scanners
- Be sure that the scanner is attached to the estimator, the drivers are properly installed, and the scanner is on before turning on the computer. After installing the scanner drivers, it may exist necessary to restart the computer.
- Verify that the scanner is a supported model by checking the eInstruction by Turning Technologies website. If the scanner model is valid, verify that it works with another awarding besides the scanner interface (such as Adobe Photoshop or Paint). If the scanner is not working in other programs, the problem is probable a hardware issue. Contact the scanner manufacturer for assist.
- Scanner manufacturers frequently make updates to their drivers to correct problems. Visit the manufacturer'due south website to download and install the latest drivers.
- Many scanners will install multiple drivers and will announced in the scanner selection list multiple times. Try to select the entry that uses the appropriate connectedness (e.g., USB or parallel port) for your particular scanner model. If information technology is not clear which entry is correct, just select one and try information technology. Selecting the incorrect scanner selection will likely result in a failure to initiate scanning or a failure to scan more than one page in the stack. Selecting the incorrect scanner choice will not result in erroneous results appearing for a student. Just cancel the session and select the other scanner choice if communication problems occur. The most recently selected scanner volition appear as the default once a scanning session is finished, and so this choice only needs to exist made once.
Forms
- Obviously paper scanning only supports chimera forms.
- The bubble form must be installed into the copy of Test Director where the results are being scanned. Verify that the class name appears in the list of forms displayed in the Print Bubble Form dialog.
- Forms should exist printed on letter sized (8.5" 10 11") white paper at 100% scale, in portrait orientation only. Plain-paper scanning does not support forms printed on other paper sizes, colored paper, or forms that have been scaled or printed in landscape orientation.
- For best results, a light amplification by stimulated emission of radiation printer is recommended for press the chimera forms.
- Forms must either be printed direct from ExamView or photocopied from an original printout. Do not employ forms that are photocopied from a photocopy.
- Verify that the forms are placed properly into the scanner ADF or flatbed. Check that the orientation of the image side of the form matches the direction specified past the scanner manufacturer.
- Verify that the bubbling are properly filled in with dark marks and erasures are consummate.
Scanner Error Messages
The form definition file <name> does not announced to exist installed.
Error messages that refer to the class definition file indicate that a necessary resource file is missing, out-dated, or invalid. To correct this trouble, the installer for either the form or ExamView volition need to be run. Brand a notation of the file name equally it will be needed should y'all require additional assistance from Technical Back up.
Response Pads
CPS IR
If Test Managing director won't detect the CPS IR receiver.
- Try the post-obit:
- Get out the "Get Results from Response Devices" window. Open Device Manager and click Options | Add together Gen1 IR. Follow the on-screen steps to notice the receiver.
- Restart Device Director and try again.
- PC – From the arrangement tray in the lower right corner discover and click on the DM icon. Click Restart.
- Mac – From the system tray in the upper left corner find and click on the DM icon. Click Restart.
- CPS IR won't be detected if "Scan Only USB HID Devices" is checked in Preferences. Open Device Manager and click Preferences. Uncheck the "Scan Only USB HID Devices" box and try to discover the CPS IR receiver over again.
When using CPS IR for a Student-Managed polling session, ensure that Question Advance is set to Automatic Advance for the consignment in Test Manager. To practise so, ensure that your CPS IR receiver is plugged in and detected. In Test Manager, click Get Results from Response Devices. On the Response pad tab in Session Settings, ensure that Question Accelerate is set to Automatic Advance.
Pulse/Spark 360
Students are unable to answer any questions. The screen keeps cycling though "Starting Test", "Waiting for Questions", and "Question 001."
You could exist experiencing interference with another Pulse/Spark 360 receiver that is using the aforementioned Join Lawmaking and is plugged in (in perhaps another classroom within 200 anxiety).
- Unplug the other receiver
- Change the Join Code on your receiver from within Insight 360.
- Open up Insight 360 and click the My Settings icon in the upper right corner.
- Select Device Management.
- Click the Edit icon next to the Join Lawmaking. The Edit Bring together Code window opens.
- Do one of the following:
- Click Detect Best Code - Insight 360 chooses a Bring together Code for the receiver.
- Manually enter a new Join Code - Enter a two-digit number simply using the digits one, ii, three, 4, five or 6. For example, 35 is valid but 39 is not. This is because the Spark 360 clickers only accept numeric keys i to 6. Each classroom inside 200 feet of each other should take their ain unique Bring together Code.
- Click Save.
IMPORTANT
Verify that the Bring together Lawmaking on the receiver matches the Join Lawmaking on the clickers.
Pulse/Spark
Test Manager won't find the Pulse/Spark receiver.
Restart Device Manager and try again.
- PC – From the system tray in the lower right corner detect and click on the DM icon. Click Restart.
- Mac – From the organisation tray in the upper left corner observe and click on the DM icon. Click Restart.
ResponseCard NXT
The ResponseCard Unit ID must match the Student Pad ID in Examination Managing director. Follow these steps:
- Press the Toolbox (correct function cardinal).
- Press the right pointer key until "Device Info" is displayed.
- Press the Enter button.
Note: The next three steps must be completed within 3 seconds.
- Press the "Channel" button twice.
- Printing the "abc" push.
- Press the Enter button.
- Enter the new Unit ID (Must lucifer the Pad ID in Test Manager).
- Press the Enter button to relieve the new Unit ID.
QT/QT2
Test Manager isn't receiving pupil results from QT clickers.
- Shut the polling session in Test Manager.
- Open Device Manager.
- Select the Turning RF receiver.
- On the Options carte, click Properties.
- Under ResponseCard Options, select CustomID (ResponseCard QT).
- Click OK.
- Attempt polling again.
Yous may also have to change the Custom ID
- On the QT Clicker go to Presentation tools (wrench icon) and press OK.
- Go to Device Info and printing OK.
- Press the sequence: Channel push (TV icon) (twice) + SHIFT push + central button in navigation keypad.
- Enter the Pad ID (avoid leading zeros).
- Press OK button.
TIP
Restart Device Manager and try again.
- PC – From the system tray in the lower right corner notice and click on the DM icon. Click Restart.
- Mac – From the system tray in the upper left corner find and click on the DM icon. Click Restart.
ExamView Pupil
The local session isn't actualization for students, or students can't access the local session.
Endeavor one of the post-obit:
- In Test Manager, open the assignment, click Get Results from Response Devices, click Session Settings and ensure that you take selected to "Denote the session on the local network."
- Local sessions will not appear when using the Spider web or Chromebook apps. If you are using the other apps, accept the students close and reopen them.
- Ensure that your computer is connected to the Internet merely via a cablevision or wirelessly. Beingness connected to the Internet with both ways may cause conflicts in getting the local session to display.
- Bank check your schoolhouse's firewall settings.
What happens if a educatee loses internet connection when taking an online exam?
- If a pupil loses internet connexion while using the ExamView Pupil apps (except ExamView Student Web) to reply to an online exam, the test volition exist saved locally. The student can then reconnect to the internet, upload the test, and pick up, complete and submit the test.
- If a student loses cyberspace connection while using ExamView Student Web (which is a URL) to respond to an online test, the test will non be stored locally. If the pupil does not close the browser, the student can reconnect to the internet when the connection is available and submit the test. Otherwise, the examination will be lost.
How many local online tests can students save?
ExamView Student (except for Web) allows students to save online tests locally. The number of tests that students can save depends on 2 factors:
- Test size and number of pictures
- Device storage capacity
The whole question isn't displaying on student screens.
- For tablets, questions display best with landscape fashion. If your image still isn't fully displaying, touch the screen and scroll horizontally and/or vertically.
- For phones, impact the screen and gyre horizontally and/or vertically.
- For computers, maximize the window as required.
The ExamView Student App for Chromebook isn't loading.
- Brand sure ExamView Pupil is closed.
- Open Chrome.
- In the accost bar of the Chromebook, type the following: http://examview-student.com/
- Click on the [i] in the address bar, then site settings to allow Flash.
- Open ExamView Student.
Additional Tips
- Don't allow a student to salvage an online examination locally unless the pupil will complete and submit the examination before sharing the device with another student.
- Saved online tests are tied to a Student ID in the grade file for which yous have published the online test.
- Online Tests that have been saved locally to the device (PC, Mac, Chromebook, iPhone, iPad, Android phone, and Android tablet) tin can only be accessed through the ExamView Student app.
- On some ExamView Educatee apps, be aware that predictive text may exist turned on/off.
Back up and Grooming Links support.turningtechnologies.com training@turningtechnologies.com | ![]() Concluding Published December 17, 2018 |
Source: https://help.turningtechnologies.com/examview/testmanager/Content/EV/EVTM/Troubleshooting.htm
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